Refund Policy
Welcome to JDHERSEY's refund policy page. We are committed to providing high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
To be eligible for a refund, please ensure that:
- The product return request is made within 30 days of the purchase date.
- The product is unused, in the same condition you received it, and in its original packaging.
- You have the receipt or proof of purchase.
Non-Refundable Items
Certain types of items cannot be refunded, including:
- Digital products and downloadable software.
- Sale items or discounted goods.
- Products that have been customized or personalized.
Refund Process
- Request a refund by contacting our customer support at [email protected].
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at:
Email: [email protected]
Phone: (555) 123-4567
Address: 456 Refund Road, Moneyback City, NY 10101